Overview
This Privacy Policy explains how Parth Hospital's (“we”, “our”, “us”) collects, uses, stores, and protects personal and medical information of patients, attendants, visitors, and users interacting with our website, appointment systems, and hospital services (collectively referred to as the “Services”).
Parth Hospital's is committed to maintaining the confidentiality, integrity, and security of patient information in accordance with applicable healthcare and data protection laws.
Information We Collect
- Personal details: name, age, gender, address, phone number, and email.
- Medical information: medical history, diagnostic reports, allergies, medications, chronic conditions (including diabetes), and surgical history.
- Treatment records: clinical notes, investigation results, medical images, operative records, and follow-up data.
- Billing & payment details: invoices, payment mode, and transaction references (we do not store complete card or banking credentials).
- Website usage data: IP address, browser type, device information, and pages accessed.
- Forms & communications: appointment requests, feedback, uploaded documents, and inquiry submissions.
How We Use Your Information
Your information is used strictly for healthcare and operational purposes, including:
- Providing safe, effective, and personalized medical and surgical care;
- Scheduling appointments, admissions, surgeries, and follow-ups;
- Maintaining accurate medical records for continuity of care;
- Processing billing, payments, and insurance documentation (if applicable);
- Ensuring patient safety, quality improvement, and clinical audits;
- Complying with legal, regulatory, and medical reporting requirements.
Data Security
We implement appropriate administrative, technical, and physical safeguards to protect patient information, including restricted access, secure storage systems, and controlled data handling practices. While we take strong measures to protect data, no electronic system can guarantee absolute security.
Your Rights
Subject to applicable laws, patients may have the right to:
- Access and request copies of their medical records;
- Request correction of inaccurate or incomplete information;
- Request restriction or limitation on certain data usage;
- Withdraw consent for non-essential communications;
- Raise concerns regarding data handling practices.
Requests may require identity verification and will be addressed in accordance with medical and legal obligations.
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in legal requirements, medical practices, or hospital operations. The updated version will be published on our website with a revised “Last Updated” date.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Parth Hospital's
Email: info@parthhospitals.com
Address: 2, Ram Rekha Path, LIC Colony, Jogipur, Kankarbagh, Patna, Bihar - 800020
We aim to respond within 3–5 business days.
Last Updated on : 03-11-2025